PRIVACY POLICY
Muay X (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and security of our members, visitors, and users. This Privacy Policy outlines how we collect, use, and safeguard personal information on our website, mobile applications, and at our physical location. By using our services, you consent to the practices described below.
1. Information We Collect
• Personal Information: When you sign up for classes, memberships, newsletters, or promotions, we may collect personal information such as your name, email address, phone number, and mailing address.
• Payment Information: We may collect payment details, including credit or debit card information, when you make purchases or payments for our services.
• Health and Fitness Information: To provide you with safe and effective training programs, we may ask for fitness or health-related information.
• Usage Information: We collect data about how you interact with our website, including IP addresses, browser type, device information, and usage patterns, to improve your experience.
2. How We Use Your Information
We use the information collected for several purposes:
• To provide, maintain, and improve our services.
• To communicate with you about your membership, class schedules, events, and updates.
• To process transactions securely and manage billing and payments.
• To develop personalized fitness programs and ensure a safe environment.
• To improve our website, mobile application, and customer service.
• To send marketing and promotional materials, which you can opt out of at any time.
3. How We Share Your Information
Muay X does not sell, trade, or rent personal information to third parties. However, we may share your information:
• With service providers that help us operate our website, process payments, and deliver communications.
• When required by law or in response to legal requests.
• To protect the rights, property, and safety of Muay X, our members, or others.
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. While we strive to use the best security practices, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Choices and Rights
• Access and Update: You may request access to the personal information we hold about you and update or correct inaccuracies.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
• Delete: You may request that we delete your personal information, subject to certain legal limitations.
7. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to enhance user experience and track website usage. You can manage your cookie preferences in your browser settings.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our website and communications may include links to other websites. We are not responsible for the privacy practices or content of third-party sites.
10. Changes to This Privacy Policy
Muay X reserves the right to update this Privacy Policy periodically. We encourage you to review this page for the latest information on our privacy practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Unit 17, 63-65 George Street, Beenleigh
0413 846 935
This Privacy Policy ensures Muay X operates with transparency and commitment to protecting client information, fostering trust and security within the community.